Reference

Terms That Cover Your Account on fctv77

These legal conditions apply to every account on fctv77 and govern how we handle your data, your wallet activity via DANA, OVO, or GoPay, and your rights as a registered account holder.

Account TermsData & PrivacyCookie PolicyUser RightsJurisdiction Notice
fctv77 Terms That Cover Your Account on fctv77
CONTACT LEGAL

How to Reach Us on Policy Matters

If you have a question about how your data is held, want to request a correction, or need clarification on a specific clause, reach out through our account support channels. We respond to legal and privacy queries separately from general gameplay support so your request is handled by the right team without delay.

Live Chat Open the chat icon inside your account dashboard. Describe your legal or policy query and we will route it to the correct team during operating hours.
Email Support Send your request to our support address shown in the account help section. Include your registered account ID so we can locate your data record quickly.
Account Help Centre The Help Centre inside your account lists privacy request forms and policy change notifications. Check there first — many answers are already documented.
HOW WE HANDLE IT

Security, Data and Account Rights in Practice

Our approach to data and account security is built around the actual flows your account goes through — wallet linking, session activity, and transaction history. Here is what that looks like concretely across the four areas that matter most.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can disable non-essential cookies in your browser without losing account access.

Data Retention

Account data is kept for as long as your account is active and for a defined period after closure, as required for dispute and audit purposes. You may request a summary of stored data via email.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We do not store your DANA, OVO, or GoPay PIN — authentication stays inside each wallet app.

Requesting Changes

To correct, update, or request deletion of your personal data, submit a request through the Help Centre form or email support with your account ID. We aim to respond within the timeframe local regulations require.

Common Questions About Your Rights and Our Policy

These are the questions we hear most often about how fctv77 manages legal obligations, data rights, and account conditions. If yours is not here, contact us directly through the Help Centre.

No. Wallet authentication is handled entirely inside your own DANA, OVO, or GoPay app. We only receive a payment confirmation token — your PIN and credentials never pass through our system.

Yes. Submit a data access request via the Help Centre form or email support with your account ID. We will compile what we hold and send it to your registered email within the period local law requires.

After closure, we retain transaction and identity records for the period required by applicable regulations for audit and dispute purposes. Once that period ends, identifiable data is deleted or anonymised.

Eligibility and access depend on local law in Indonesia. Where local law conflicts with any clause in our terms, local law takes precedence. We recommend checking your regional regulations before opening an account.

We display a notification inside your account dashboard before any material change takes effect. You can also check this page directly. Continued use of the account after the effective date means you accept the updated terms.

Yes. Non-essential cookies can be disabled through your browser settings or the cookie preference panel. Session cookies required for login and account function will remain active regardless of your preference setting.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.